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Cuboid Mini Kit usb port malfunction
#1
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Hello,

I was using my Cuboid mini kit for 3 months now and today I learned that the device won't charge. I tried with different cables and the problem still persisted, only when I bent the cable really hard I was able to charge it for a while. When I tried to push the cable harder, the usb port fell inside the device and is unreachable. When I shake my Cuboid I can hear the port inside. Now I cannot charge my device, therefore I can't use it too.
My question is: With what screwdriver will I be able to open the device? Is there any hope that this port might still be functional?

   
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#2
Hi there, sorry to hear the problem. Have you ever emailed to service? Kindly please email to service@joyetech.com. We'll check and help.
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