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Cuboid Mini Kit usb port malfunction

I was using my Cuboid mini kit for 3 months now and today I learned that the device won't charge. I tried with different cables and the problem still persisted, only when I bent the cable really hard I was able to charge it for a while. When I tried to push the cable harder, the usb port fell inside the device and is unreachable. When I shake my Cuboid I can hear the port inside. Now I cannot charge my device, therefore I can't use it too.
My question is: With what screwdriver will I be able to open the device? Is there any hope that this port might still be functional?

Hi there, sorry to hear the problem. Have you ever emailed to service? Kindly please email to We'll check and help.


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