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  How to refill a cartridge?
Posted by: walter - 02-05-2015, 02:43 PM - Forum: eVic Series (eVic/eVic supreme) - No Replies

If you are using our dedicated e-liquid bottle, you just need plug the tip of e-liquid bottle into the hole on the bottom of the cartridge and fill e-liquid into cartridge. If the bottle you use doesn’t have a tip, maybe you can use syringe.

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  Why it displays “atomizer short" or "no atomizer found"?
Posted by: walter - 02-04-2015, 11:16 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

Because of the technology distinction, some of other branded atomizers are incompatible with Joyetech standard thread, and this may cause evic can't detect atomizers. Meanwhile, after using for a period time, the dirty accumulated in eVic thread also may lead to this problem. Therefore, we recommend you select Joyetech atomizers and make the connecting place between the atomizer and control head clean and dry.
In addition, the connection of the EVic control head is surrounded by a layer of elastic and insulating ring, which helps to prevent a short circuit in the anode and the cathode, and also improve the flexibility of the atomizers with different length of connection. But if the atomizer has too long connection, this insulating ring will be crushed, and then the output end of eVic may have a short-circuit or can't detect atomizers anymore.

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  My Vapor RecordHEXCode.bin Open error
Posted by: walter - 02-04-2015, 11:06 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

Error during eVic firmware upgrading. This is because the MVR cannot recognize "code.bin" file. Please make sure that there is an upgrade file named "code. bin" in the HEX folder under the root directory of MVR software.

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微笑 Has not found the hardware equipment.
Posted by: walter - 02-04-2015, 11:05 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

If your PC can't detect eVic, there may be several reasons:

1. The USB cable or USB port problem

Solution: change USB cable or USB port

2. eVic internal program has been corrupted.

Solution: use safe mode to reinstall the eVic firmware;

3. MVR program has been corrupted

Solution: reinstall MVR

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  How do I use the pass-through function?
Posted by: walter - 02-04-2015, 11:03 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

The eVic has two modes when the USB cable is plugged in. If plugged into non-data power source, the eVic will begin charging with pass-through enabled. If the eVic recognizes that data transfer is possible, it defaults into a data transfer connection that still allows charging but not pass-through. In this case the “Charge Only” option in My Vapor Record program must be selected to switch it to the charging/pass-through mode. This means that pass-through will not be possible on some types of connections that allow data but where you can not run the MVR program (such as a car radio with USB).

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  eVic Series: Do you have a tutorial on how to upload a picture?
Posted by: walter - 02-04-2015, 09:48 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

Firstly, you need to edit the pictures you selected as BMP format. Secondly, upload them to the specific file directory on your computer as the following picture. At last, you can click Vapor Setting on the myVapors and choose the pictures you want as Boot Logo and Screen Saver.

[Image: faq_mvr01.jpg]

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灯泡 eVic Series: How to unlock and find out the password?
Posted by: walter - 02-04-2015, 09:41 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

Firstly, connect your eVic Supreme with the myVapors on your computer.

Please set the Password in the subsidiary interface, choose ON to turn on the function and OFF to turn it off. When finished, please click to upload setting to the device.

If forget the password, users can read the password in this interface, and the initial passwords are 0000.

[Image: faq_mvr02.jpg]

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  eVic Supreme: can’t be turned on after uploading. How to solve that?
Posted by: walter - 02-04-2015, 09:36 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

Firstly, you should unload the current MVR software on your computer and then install the latest myVapors software. Here is the link for you: http://www.joyetech.com/support/down_nr.php?id=48&k=1

Secondly, separate the control head from battery tube, keep pressing the button and then connect it (the control head) to you computer, and then upgrade the device to myVapors, maybe your device will be normal.

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  eVic supreme: Once finished updating,it aske to unplug,but the screen goes all grain.
Posted by: walter - 02-04-2015, 09:30 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

The device need to be activated. Kindly please remove the battery, then install it again. When power it on, your device will be OK.

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彩虹 eVic supreme: If I connects to myVapers software, it disconnects with computer.
Posted by: walter - 02-04-2015, 09:26 AM - Forum: eVic Series (eVic/eVic supreme) - No Replies

eVic Supreme will disconnect with computer while you are vaping, and you just need to plug in the computer again. Then the connection will back to normal.

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