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  What’s the indication of low power?
Posted by: Evanna - 02-03-2015, 02:20 PM - Forum: eRoll Series (eRoll/ eRoll-C) - No Replies

When the voltage of the internal battery is less than 3.0v, the indicator light will be red, indicating the PCC. At the same time, the PCC will stop charging the battery automatically.

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  How to maintain the battery?
Posted by: Evanna - 02-03-2015, 02:19 PM - Forum: eRoll Series (eRoll/ eRoll-C) - No Replies

Use the wall adapter to recharge the battery if it is fully discharged, and put eRoll into the PCC to recharge. Do not store battery in direct sunlight, excessive heat, near fire or places with extreme cold or high humidity. Do not drop or puncture battery.

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  Why do we get a burnt taste of eRoll?
Posted by: Evanna - 02-03-2015, 02:19 PM - Forum: eRoll Series (eRoll/ eRoll-C) - No Replies

1. The cartridge is filled up over 90% full, and because of some kind of mechanics, e-liquid gets in a little harder. Please keep the liquid in the right level.
2. The atomizer is brand new and is completely dry. Please inhale 2-3times without pressing the battery button to let e-liquid get in or drip 2-3 tips liquid on the atomizer head.

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  Why does Delta produce less vapor when the output voltage is below 4.8?
Posted by: Evanna - 02-03-2015, 02:17 PM - Forum: Delta Series (Delta II/ Delta/ Delta 19/ Delta 16) - No Replies

Delta uses C3 atomizer head (bottom triple coils). The resistance of each coil is 4.2Ω, and the whole resistance is 1.4Ω, which is mainly used for high voltage (4~6V ) and high wattage (12W~26W) batteries.

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  How do people know that the eGrip is fully charged?
Posted by: Evanna - 02-03-2015, 02:13 PM - Forum: eGrip Series - No Replies

The button light will flash 5 times and continuously flashing when eGrip is being charged through usb port and will go out when eGrip is fully charged.

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  How can we clean the liquid tank inside eGrip?
Posted by: Evanna - 02-03-2015, 02:13 PM - Forum: eGrip Series - No Replies

You can use cotton cloth or the cotton swabs to dry it through the injection hole.

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  Are there any other kinds of atomizer head that can be used in eGrip?
Posted by: Evanna - 02-03-2015, 02:12 PM - Forum: eGrip Series - Replies (1)

The CS atomizer head has the unique construction that is different with other atomizer heads, so only CS atomizer head can be used in eGrip.

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  There is a leakage from the mouthpiece of eGrip.
Posted by: Evanna - 02-03-2015, 02:10 PM - Forum: eGrip Series - Replies (1)

Kindly please check if the atomizer head is screwed in tightly. The connecting part of atomizer head may become loose during shipping period so you’d better check if every part is screwed tightly before use.

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  Why does the button light of my eGrip flash three times and then eGrip stops working?
Posted by: Evanna - 02-03-2015, 02:09 PM - Forum: eGrip Series - No Replies

The button light will flash 3 times and then eGrip will stop output automatically when the battery voltage is lower than 3.3V during working.
The button light will flash 40 times and then eGrip will turn off itself when the battery voltage is lower than 3.3V before working.
Kindly please check if the battery is out of power and remember to charge device timely.

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  How to refill the liquid?
Posted by: Evanna - 02-03-2015, 02:08 PM - Forum: eGrip Series - No Replies

Firstly please put eGrip upside down(make the mouthpiece side point to ground), since the tank is built-in and can not be removed. Open the lid of the injection hole, slowly refill e-liquid into the tank.

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